"Где курьер" is an online service designed to accurately predict the arrival time of a courier, display their current location, and facilitate communication between clients and couriers in a convenient format. This service aims to enhance customer loyalty for delivery services by allowing customers to provide feedback on each courier's performance. Couriers, in turn, can work more efficiently and conveniently through this platform.

For Companies:

• Offer courier tracking as an additional service to customers.
• Utilize a simple and convenient delivery management service.
• Plan courier tasks accurately and monitor them in real-time.
• Distribute orders among couriers promptly.
• Generate reports on couriers, calculating their ratings and work statistics.
• Improve store and company ratings.
• Track delivery online on a map, monitor courier load based on active orders.
• Receive confirmation of delivery start and completion, as well as customer feedback on courier performance.

For Couriers:

• View a list of assigned orders for the day.
• Receive push notifications for new delivery assignments.
• Access the order details, including the route on a map from the current location to the customer's address.
• Communicate with the customer and administrator promptly through an integrated chat or phone.

For Clients:

• Receive notifications on delivery start and estimated courier arrival time.
• Track courier movement online on a map via the app or browser.
• Communicate with the courier through the app's integrated chat feature.
• Rate the courier's performance within the app and leave feedback.