Freshworks CRM (formerly Freshsales CRM) is a cloud-based customer relationship management (CRM) and online sales platform that enables salespeople to engage with prospects, create and track deals, manage their sales pipeline and follow-up activities, and generate reports to help them make better decisions.

It’s all about making salespeople’s lives easier and more productive. With Freshworks, salespeople can:

Connect with prospects, record and access their information on the go, and close more deals with the Freshsales mobile app.

Create and track deals and see how they’re progressing.

Close more deals and keep more customers.

Manage their sales pipeline and follow-up activities.

Generate reports to help them make better decisions.

Use Freshworks CRM on the web or the Freshsales mobile app.