Freshservice - Automation Tools is a Chrome extension developed by Synerity. This extension adds convenient functionality to users working with Freshservice automations. It aims to streamline the process of creating and editing automations, as well as making it easier to work with web requests and email bodies.

One of the main features of this extension is the ability to automatically add "/edit" to the URL when creating or altering an automation in Freshservice. This eliminates the need for users to manually add this text every time, saving time and reducing frustration.

Additionally, this app enhances the user experience when working with web requests. It increases the size of the input field for the payload body, making it easier to create PUT, PATCH, or POST requests. Similarly, it increases the size of the email body field, providing a more comfortable space for composing emails within the Freshservice platform.

Overall, Freshservice - Automation Tools is a convenient app that simplifies the process of working with automations in Freshservice. With its time-saving features, users can focus on creating and managing their automations without unnecessary distractions.