The Facebook Chat plugin is a simple, free solution for connecting with consumers on your WordPress website. You can install the plugin to your website with a few steps, allowing consumers to communicate with you while visiting your site. Using the plugin establishes a long-lasting connection between you and your clients in Messenger. Visitors may start a conversation on your website and continue it on their mobile phone using the Messenger app if they prefer.

You may administer your Facebook page’s messaging using the same inboxes on desktop and mobile. You may set up connectivity periods, auto-responses, and FAQs to service clients while you’re unavailable. Alternatives include NinjaTeam Facebook Chat and Social Tabs Live Chat For WordPress.

Communication functionality

If you have a WordPress site, you can simply add MobileMonkey's OmniChat widget after installing the WP-Chatbot WordPress plugin. This method generates a small piece of Javascript code that you may paste into your tag manager or website template. 

When a live agent is required, the conversation may be quickly transferred to a live person at the appropriate moment. The option to take over for the chatbot at any moment, similar to a live chat operator takeover, is available at all times. So, when a hot lead arrives or the bot is unable to answer a difficult client query, you may be alerted and then do a follow-up.

Seamless connection

The first point to make is that the plugin was created by Facebook themselves. This means that it’s intended to provide a seamless connection between WordPress and Facebook. The Facebook Chat plugin may be used with the majority of WP themes. Support may be contacted if there are any problems that arise.

Integration with widgets

Widgets help improve site content and design so that you may combine additional features more flexibly. The usage of other widgets is possible on the Facebook Chat plugin. This allows you to modify your site and to continue to improve it with other widgets.

Chat with your audience

The Facebook Chat plugin is a JavaScript code snip that is running on your page. In the bottom right corner of your page, you will see a little chat bubble from Messenger. Your consumers may always click on it and send you a message. It works for mobile as well as desktop applications.