eTelecom - Tổng đài CSKH is a Chrome extension and webphone application developed by eB2B. It is a customer care hotline service that allows retail customers to create online tickets.

The eTelecom hotline includes the following features:

• Login with the hotline and branch numbers.
• Make calls to customer phone numbers.
• Listen to incoming hotline calls.
• Forward calls to other extensions.
• Create customer contact lists.
• Automatically identify phone numbers in website content and make calls to the identified numbers.
• Create service request tickets.

With eTelecom - Tổng đài CSKH, retail customers can efficiently manage their customer care operations and provide timely support to their clients. It is a free application available on the Chrome platform, and it falls under the category of Browsers with the subcategory of Add-ons & Tools.