ET Sniper Click2Dial is a companion service available to our ET Sniper subscribers. It is a beta testing extension developed by adevclubs. Click2Dial works exclusively with the VICIDial system and allows for quick and easy 'click to dial' functionality. Setting up the functionality is simple and only requires the entry of domain and admin credentials in your ET Sniper Company profile. User's VICIDial credentials are then added to their ET Sniper profile, and they are ready to use the Click2Dial extension.

The extension's basic feature searches for the clicked phone number within the VICIDial campaign based on the campaign's manual dial setup. If multiple lead records are found with the phone number, the newest record will be automatically selected and called. If the phone number is not found, a new lead record will be created on the manual dial list specified for the campaign.

Click2Dial also offers several additional options that can be set as defaults by the user in the administrative section and can be overridden on the Call Popup. These options include preview mode, dialing using in-groups, CID override, and dial prefix. The extension also includes an advanced calling feature that uses captured data to locate and update lead records within the list.

To add Click2Dial functionality to your ET Sniper subscription, please contact your account representative.