Escudo Puebla is a free app developed by the Municipio de Puebla for iPhone users. Designed to provide timely assistance in situations that may jeopardize personal safety or property, this app is availableAs part of the Proximity Vectors Strategy, citizens can request the support of the Municipal Police by activating a virtual button and can track the arrival of the police unit in real-time, with an average response time of five minutes.

In addition to emergency assistance, Escudo Puebla offers several other services. Users can check the status of vehicles in the Municipal Vehicle Depot, access the fine rates for traffic violations, and avail of a 24-hour helpline to clarify any doubts related to traffic regulations. The app also provides a direct link to the official website of the Secretaría de Seguridad Ciudadana (SSC), which contains useful information for tourists. Furthermore, users can submit compliments or complaints regarding the conduct of the police, which will be received by the Internal Affairs Department of the corporation.

Escudo Puebla is a technological tool provided by the Municipal Government to strengthen crime prevention efforts and create safer environments for families.