eDO App, developed by PWPW S.A., converts a smartphone into a secure identity reader for Polish e-ID holders. The app provides mobile authentication for public administration and commercial services, enabling remote access to portals and document interactions. It groups identity access, card security controls, and service entry into a single workflow. Suited to citizens with an electronic ID or e-passport who need dependable remote verification for government or banking tasks.

It serves as an official mobile gateway for government and banks

The app reads Polish electronic identity documents and e-passports to authenticate users for public portals such as login.gov.pl and mObywatel, as well as for selected banking and insurance services. Developed by PWPW, the tool follows state-issued security standards and plugs into existing digital identity flows, letting professionals substitute a desktop verification step with a mobile alternative for citizen-facing processes.

• Supported documents: e-dowód
• Compatible e-passports

Workflow centers on card-chip confirmation, CAN use, and signature authority

Actual verification involves reading the document chip and confirming identity with the card's CAN, a six-digit number printed on the e-ID's front. The app supports the personal signature stored on the card, which carries the same legal effect as a handwritten signature in many contexts; it also exposes PIN-management controls and offers facial biometric confirmation when PIN access is not available.

Onboarding asks for device checks and a short learning step

Initial setup guides users through a sequence of prompts and the location of the card's CAN; some users report friction during this flow. The app runs on iPhone models with NFC support (requires iOS 15.0 and iPhone 7 or newer) and on Android devices with NFC. Read reliability can depend on antenna placement, which has produced failed reads on certain phone models.

User feedback highlights convenience but notes device limits

App Store ratings are generally strong and users praise remote login convenience to government services. Reviewers also report intermittent technical difficulties tied to particular devices and a need for careful positioning during reads. For teams managing remote citizen verification, the app centralises mobile identity tasks into one endpoint while leaving some reliability dependent on the user's hardware.

The app fits citizens and small teams needing mobile identity checks

The app is a pragmatic option for Polish citizens and small teams who handle remote administrative identity checks. It centralises identity tasks into a single mobile workflow, but trade-offs include device-dependent read reliability and occasional onboarding friction. Organisations that accept phone-based authentication and whose staff or clients use compatible smartphones can employ the app for routine government and banking verification tasks.