ECSAPEM is a mobile application designed for Android users, developed to enhance communication between Energía de Catamarca SAPEM and its customer base of over 120,000 users across the province. This free utility tool provides a centralized platform for users to access their commercial information conveniently.

The app offers several features, including the ability to submit service interruption complaints due to accidents or weather events, track the status of these complaints, and view historical consumption data and due dates graphically. Additionally, users can consult supply details, receive notifications about scheduled outages, and find information regarding customer service hours, contact numbers, and payment methods.