DoNotPay is software that provides legal advice through an artificial intelligence chatbot that aims to help save money. The idea behind the app is that it will tell you the right things to do to get around some of the terms and conditions that make it hard to claim refunds, have fees waived, cancel subscriptions, and so on.

In common with an app like LegalWise – Legal Help Service, users are offered advice to deal with situations where they might lose out financially if they were to take the wrong course of action. The guidance on offer isn't always specific, however. It covers things like fighting bogus parking tickets, breaches of contract, and broken leases.

Is DoNotPay legit?

For those who have used DoNotPay to help fight big corporations or deal with legally threatening letters, the app is of great use. Certainly, this is the case when the advice given is cheaper than a lawyer's fee would've been. Nonetheless, some view its help as ineffective, which leads them to doubt its legitimacy, so it depends.

What is the cost of DoNotPay?

DoNotPay is not free and charges an annual fee of around $36 per subscriber. Given it offers advice covering anything from HR complaints to credit card bills or canceling services to finding free dental care, many will see this as good value. Other apps, like SpotAngels, help to avoid unwanted fees, like parking fines, in the first place.

Legal advice when you need it

Opinions on DoNotPay differ and typically come down to the specific AI-powered guidance subscribers have received. Just like real legal advice, some things work while others don't. Overall, this app is rightly for over 18s only due to its sometimes nuanced content.