Donna CRM is a Chrome add-on designed to optimize and organize interactions on WhatsApp Web. This tool allows users to manage their chats more effectively, enabling enhanced lead control and customer prospecting through features such as bulk messaging and contact exportation. Users can create a structured CRM funnel to increase sales and maintain better communication with clients.

Key functionalities of Donna include the ability to send messages to non-saved numbers, create personalized tabs for easy access to important contacts, and utilize a Kanban view for lead organization. Additional features like note-taking, reminder creation, and Google Calendar integration streamline the user experience, while quick response libraries and contact exporting enhance operational efficiency. The extension has been approved by Google Chrome's security audit and operates without the need for a database, ensuring all actions occur locally on the user's computer.