Document360 is an online knowledge base platform that allows users to create, manage, and collaborate on help documents for their products or services. These help documents are accessible to users anywhere, on any device or platform. Document360 provides an efficient and effective solution to help knowledge base management.

Document360 is available on the Chrome browser, and Microsoft Windows, On Chrome, it’s a browser extension that allows users to access their documents without leaving their current browser. For Windows users, the Windows version of Document360 is a free app that allows users to upload and organize documents within their own company. Document360 also provides the ability to collaborate and share knowledge bases with your colleagues.

The help documents that are created on Document360 can be easily managed, organized, and categorized. It provides version control, localization, and guided problem-solving. With Document360, you can publish your product catalogs, publish FAQs, and add any other relevant information that will help your users in their purchasing decisions.

A document's knowledge base allows for a better understanding of your products and services and helps you reach a better customer experience.