Directly Expert is a customer engagement platform by Directly that enables companies to enhance customer service through leveraging the expertise of their power users. This iOS app empowers power users to share their knowledge and assist others while earning rewards conveniently from their iOS devices.

Users can benefit from features like quick access to their dashboard and new questions, instant alerts for new questions and rewards, as well as notifications when receiving a rating. It's important to note that this app is specifically designed for expert users who have been invited to participate in on-demand customer service programs by companies utilizing Directly's services.