Delighted is a mobile app designed to help users track customer experience effortlessly. With this free app, users can securely access their accounts, view real-time customer feedback, and make notes on specific customer records for future reference.

The app enables users to add Widgets to their home or lock screen, displaying chosen customer experience metrics like NPS, CSAT, CES, or 5-star scores at a glance. Users can delve into score breakdowns, view response details, and easily share feedback with their team for prompt action. Additionally, the app supports push notifications for new responses, ensuring users stay updated on the go.