DeLaKom Mobile, from DATEXT iT-Beratung GmbH, is a secure communication and documentation platform for dental practices. The app transmits patient data, clinical photos, X-rays and CAD/CAM files with high-resolution fidelity and legal safeguards, replacing email and consumer chat for lab-practice exchanges. It offers end-to-end encryption, lossless transfer of medical images, real-time push notifications, multi-device access, and integration with iLab WebServices for laboratory management. Designed for dental laboratories, technicians, and dentists, it reduces communication errors while maintaining legal certainty for patient data exchange.

How the app replaces ad-hoc messaging in dental workflows

The app is positioned as a professional communication and documentation platform, acting as a secure bridge between dental laboratories and dental practices. It replaces non-compliant consumer messaging by providing a dedicated channel to exchange patient information, clinical photos, and technical specifications, which the publisher notes reduces communication errors and administrative costs in routine lab-practice coordination.

How the app manages diagnostic-grade images and technical files

The app supports high-resolution sharing of dental images, X-rays, and CAD/CAM files without automatic down-sampling, preserving diagnostic detail for technicians. Lossless transfer preserves detail required for prosthetic and restorative decisions, and the platform accepts large medical files typical in CAD/CAM workflows rather than compressing them like consumer chat services. It preserves fit and shade decisions for prosthetic work by maintaining original image fidelity.

Is the app straightforward to connect with laboratory systems?

Integration targets laboratory management through iLab while remaining independent of specific practice software. It requires a valid iLab license to use the mobile application and integrates most smoothly with DATEXT's own solutions. Supported endpoints include:

• Smartphones and tablets for clinical capture
• Desktop PCs for laboratory planning
• iLab for order and case linkage

Does it meet legal and operational security expectations?

The app implements end-to-end encryption and is designed to meet GDPR medical-data standards, providing legal certainty for patient information exchanged between practices and labs. The developer's long history, begun in 1976 with about 80 employees and over 5,000 customers, adds operational credibility for dental-sector deployments and supports the app's positioning as a regulated communication channel rather than an ad-hoc chat tool.

Best fit for regulated lab-practice workflows, with an integration caveat

DeLaKom is a practical option for dental laboratories and clinical teams that prioritise regulated coordination and documented case exchange. The primary trade-off is dependence on an iLab license and a closer alignment with DATEXT's ERP, which may complicate adoption in practices running other management suites. Teams already running iLab can fold the app into order workflows; others should verify compatibility before rollout.