Counslr is a text-based mental health support platform available for free to students at partnered schools and employees at partnered companies. Users can interact with counselors through messages, making it convenient and accessible. The platform prioritizes user privacy, with encrypted and HIPAA-compliant services, ensuring the confidentiality of all interactions. Sessions are free for end-users at partner organizations, and no payment or insurance information is ever requested.

Counslr aims to provide effective support through text-based communication, offering benefits such as flexibility in session locations, the ability to review conversation logs, and increased comfort in typing over talking. The app encourages feedback for expansion to more organizations, emphasizing its commitment to reaching and assisting as many individuals as possible.