CoSupport AI is an AI-powered customer support automation platform that trains on your company's historical support tickets to resolve customer requests across chat, email, and voice. Unlike rule-based chatbots, it uses a USPTO-patented architecture designed to prevent hallucinations and deliver accurate, deterministic responses.

The platform combines two products: AI Customer Support Agent, which automates up to 90% of repetitive L1 support tickets, and AI Agent Assist, which helps human agents by drafting replies, summarizing conversations, and translating messages. With the 2.0 release, CoSupport AI adds multi-step reasoning, transparent decision logs, and an Agentic API for autonomous workflows.

CoSupport AI resolves around 60% of support requests within 60 days, supports more than 40 languages, and can be deployed on your existing helpdesk in as little as 3 days with no-code setup. It integrates with Zendesk, Freshdesk, Intercom, HubSpot, Salesforce, Shopify, Stripe, Slack, Microsoft Teams, and other leading business platforms.

The platform is ISO 27001 certified, GDPR and CCPA compliant, and trusted by more than 300 brands worldwide.