Consumer Goods Cloud is an offline mobile app designed for retail execution, catering to both direct and indirect customers. This app allows users to place orders offline, including promotion-driven orders to facilitate upselling. With features like Offline Penny Perfect Pricing, Conditional Surveys, Asset Management, and Payment Collection, sales teams can streamline their tasks. The app offers clear visibility of in-field activities through live reporting, inventory management, and customer segmentation.

Recognized for its excellence, Consumer Goods Cloud received the Best-In-Class award from the Promotion Optimization Institute for the second consecutive year. Salesforce's dedication to innovation is evident in the app's functionalities, including Team Supervision, Substitution Management, and Gamification, making it a comprehensive solution for retail businesses.