Concierge by Ava is an innovative web application designed to enhance travel booking through hyper-personalization. Utilizing generative AI technology, it automates the travel planning process by providing tailored hotel recommendations that align with individual user preferences and booking history. This tool significantly reduces the time spent on research, allowing users to find suitable accommodations in seconds, all while adhering to company policies and preferences.

The AI assistant, Ava, analyzes various factors such as loyalty program memberships, preferred amenities, and even proximity to key locations. By ranking options based on these criteria, Concierge ensures that travelers receive the most relevant recommendations. As part of Navan's suite of generative AI tools, this application aims to streamline travel and expense management, offering a comprehensive solution for individuals and organizations alike.