CITRA KUWAIT is a utility tool developed by the Communication and Information Technology Regulatory Authority for consumers to lodge complaints and inquiries regarding telecommunication services in Kuwait. The app aims to collect valuable data that will assist CITRA in collaborating with service providers to enhance the overall quality of services in Kuwait.

Users can benefit from the following key features:

• For Individuals: Submit complaints and inquiries directly to CITRA.
• For Companies: Access to account overview, penalties and statements, licensed services, and the ability to create and monitor complaints.

CITRA KUWAIT serves as a platform for both individual and company accounts to engage with CITRA and improve telecommunication services in Kuwait.