The Citizen Feedback App, an Android software developed by SBM Urban, is a platform designed to gather public opinion about urban sanitation conditions. This application is a component of the Swachh Survekshan 2023 campaign, an initiative by India's Ministry of Housing and Urban Affairs.

The survey's goal is to stimulate large-scale citizen involvement and raise awareness about the collective responsibility of enhancing the livability of our towns and cities. It also aims to incite a sense of healthy competition among urban areas to improve service delivery, ultimately leading to cleaner cities. Through this mobile application, citizens can share their feedback on various sanitation aspects, contributing to the overall improvement of their city's cleanliness. To access the app, you must enter your username and password.