CIS PDAM Surabaya, developed by Perusahaan Daerah Air Minum Surya Sembada, is a customer information system designed for the residents of Surabaya. The application serves as a platform to access various services related to PDAM Surya Sembada, such as monthly billing information, water usage details, and self-meter recording. Users can benefit from features like self-meter recording, monthly meter reading information, billing details, graphical representation of bills and water consumption, bill payments via VA or QRIS, reporting water distribution issues, lodging complaints, tracking complaint status, accessing news updates from PDAM Surabaya, locating payment counters, contact information for PDAM Surya Sembada, water-saving tips, and requesting services from PDAM Surya Sembada Surabaya.

CIS PDAM Surabaya provides a comprehensive platform for customers to interact with PDAM Surya Sembada, facilitating billing inquiries, complaint submissions, and accessing essential information related to water services efficiently.