Callbee is a Chrome add-on developed by BIXIOM | Denis Streltsov that seamlessly integrates office telephony based on Asterisk with popular CRM systems like amoCRM, Bitrix24, and MoySklad. With Callbee, businesses can establish a call center without the need to invest in expensive software or equipment. This add-on provides a first-class customer service experience by offering the following features:

Firstly, Callbee displays the customer's profile on the computer screen as soon as the call is received, even before the employee answers the phone. This allows for quick access to relevant customer information.

Secondly, users can dial phone numbers directly from the CRM system, eliminating the need for manual dialing. Simply clicking on the phone number will initiate the call.

Furthermore, if a customer already exists in the CRM system, Callbee will automatically connect them to the responsible manager, ensuring efficient handling of customer inquiries.

Lastly, Callbee helps businesses avoid missing important calls by creating tasks for managers to follow up on missed calls.

Callbee is a valuable tool for businesses looking to streamline their telephony and CRM processes, enhancing customer service and productivity.