Brainfish Agent Assist is a Chrome add-on developed by Brainfish. It is a free tool that aims to enhance customer support efficiency by providing instant and accurate answers to customer questions.

With Brainfish Agent Assist, customer service agents can utilize their customer documentation to quickly find answers to customer inquiries. This add-on allows agents to reply back to customers directly within the Chrome browser, eliminating the need to switch between different applications or platforms.

One of the key features of Agent Assist is its ability to provide tailored answers to highly specific questions. This helps agents to resolve tickets and phone calls faster, reducing response times and improving overall customer satisfaction.

It's important to note that Agent Assist is exclusively available to Brainfish customers. To take advantage of this tool, users must already be using Brainfish's customer support platform.

Overall, Brainfish Agent Assist is a valuable add-on for customer service agents who want to streamline their support process and provide prompt and accurate responses to customer inquiries.