Botnas - Business Automation is a free iPhone application designed to help businesses efficiently engage with customers on Facebook and Instagram. The program offers a range of features to streamline communication and enhance customer experiences.

With Botnas, users can utilize live chat for Facebook and Instagram, enabling real-time communication with customers through a centralized messaging platform. This facilitates quick responses to inquiries and fosters meaningful connections with the audience. Additionally, businesses can assign customers to teammates, improving response times and ensuring a positive customer experience.

Furthermore, the app allows for personalized messaging, automatic replies to comments on social media posts, private replies to customers, customization of persistent menus, generation of chat flows, and customization of welcome screens.