BEST Express VN is a delivery service app that provides wide-ranging express delivery services throughout Vietnam for e-commerce companies, Home Shopping channels, and individual customers. With years of leadership in the logistics market in China, BEST aims to provide a seamless delivery experience that exceeds customer expectations and contributes to the development of the logistics industry in Vietnam.

The BEST Express app offers a comprehensive network where customers can directly send packages and also avail of the convenient door-to-door pickup service through the mobile app.

Free Pick-up Service

Customers who place online orders can enjoy a free pick-up service for their goods. They can request a convenient time and location for the pick-up.

Payment Services

Our payment service supports online merchants in increasing sales opportunities and enhancing the online shopping experience for customers. We can deliver the goods and collect payment from the recipient as per the agreement between the seller and the buyer. The payment will be transferred to the delivery personnel at the specified time. The recipient can make payments through various methods including cash, credit cards, debit cards, or QR codes.

Insurance Services

To prevent damage or loss due to uncontrollable factors, cargo owners can purchase additional insurance for their shipments. They can declare a value for the shipment without requiring additional proof. If the shipment is damaged, we will refund the declared value in full.