Becon - CRM is a Chrome extension that allows users to access the main functionalities of RD Station CRM within the Becon Whatsapp platform. This integration enables Becon and RD Station customers to seamlessly combine the powerful CRM features with the Becon platform, ensuring that their team can keep leads updated without leaving the WhatsApp interface.

RD Station CRM is already a widely used tool in the market, while Becon is the go-to platform for customer support teams that rely on WhatsApp. With this extension, teams can harness the full potential of both platforms in one place.

One of the key advantages of Becon - CRM is the convenience of having the entire support team operating within a single number. No longer do they need to switch between browser tabs. With the WhatsApp chat and Becon in the same tab, the team can now:

• Streamline processes by creating and updating opportunities
• Manage tasks and follow-ups
• Access lead history
• And much more!

This integration not only enhances agility but also boosts productivity. The Becon Bot enables self-service, while features like templates and mass follow-ups streamline workflows. Additionally, the extension allows for efficient management of multiple team members using just one number.