BearWorks Dialer – Calling, SMS, and Call Logs is a Chrome extension that centralizes voice calling, SMS messaging and call history directly in the browser for sales and support workflows. The app converts detected phone numbers into click-to-call links, provides a persistent side panel, a power dialer and in-browser SMS, and surfaces real-time call alerts. It targets sales reps, recruiters and customer teams who need to keep outreach and records inside Chrome during their workday.

Centralizes calling, SMS and logs inside Chrome

Dialer converts detected phone numbers into clickable links and provides a persistent side panel that keeps call controls and recent records visible while browsing. The extension uses the computer's audio input and output, so no desk phone is required. Click-to-call detection works across CRMs, LinkedIn and general web pages, allowing users to start voice calls or SMS without copying numbers between applications.

Automates outreach pace while capturing call history

Dialer's Power Dialer advances through contact lists sequentially, reducing the manual step of initiating each call during campaigns. Call log management records duration and timestamps for every session, and real-time call alerts notify users when an inbound call arrives in another tab. The extension supports two-way SMS inside the interface, enabling follow-up messaging alongside voice outreach for coordinated workflows.

Serverless architecture and Chrome residency suit browser workflows

Dialer uses a serverless design intended to limit external storage of communication data, an element aimed at reducing exposure where security is a concern. The extension lives entirely in Chrome and is available on desktop platforms through the browser, so deployment aligns with teams that standardize on a single browser. Full functionality requires an active BearWorks account, which governs access and user configuration.

Best suited for teams committed to a browser-first outreach model

Dialer is a practical choice for sales and support teams that organize work around a single browser and want communications managed inside that environment; the trade-off is account-based activation and Chrome dependence. For rollout, pilot the extension with a small user group to verify audio setups and CRM links before wider adoption. Expect a focused tool, not a cross-client communications platform.