The Bright Horizons® Back-Up Care Advantage® programme gives you peace of mind, providing replacement care when regular arrangements fall through. It is a family care emergency benefit that can give you temporary relief when the person caring for you is ill or has an emergency. It is available to people who have Bright Horizons back-up care as one of their employee benefits.

The programme can be used to register for the programme, schedule an appointment for care or get information on the availability of a caregiver in your area. 

The programme allows you to register on the website or in the mobile app. You can register in the app and schedule an appointment for a later date.

The programme provides an easy-to-use interface with the ability to send a notification when a caregiver is available in your area. You can schedule an appointment with a caregiver from the website or the app.

The programme provides flexibility and allows you to choose a time that works for you. You can also send a message to the caregiver to let them know you are in need of care.