Avaya IX™ Workplace is a chrome extension that provides real-time engagement tools, such as voice, video, and directory services, within popular cloud-based business applications. Developed by Avaya Cloud Inc., this free add-on enhances communication and collaboration by seamlessly integrating with Google Apps, Microsoft Office 365, and Salesforce.

With Avaya IX™ Workplace, users can easily find, connect, and communicate with others directly from within their preferred cloud-based applications. The extension offers a range of features, including voice and video calling, instant messaging, and access to a comprehensive directory. This enables users to collaborate efficiently and effectively without the need to switch between different platforms.

To use Avaya IX™ Workplace, valid licenses for Avaya Aura® Web Gateway, Avaya Aura® Media Server (AAMS), and Avaya Aura® Solution are required. Additionally, integration with Salesforce requires Salesforce Open CTI and is compatible with Salesforce Enterprise or Unlimited editions. For Office 365 integration, an Enterprise license (E3, E4, or E5) is necessary.

Avaya IX™ Workplace is a valuable tool for businesses looking to streamline their communication and collaboration processes within cloud-based applications. It provides a convenient and efficient way to connect and engage with colleagues, improving productivity and workflow.