Asistencia Digital TI is a free Android application developed by Movistar Chile that provides real-time assistance for technical issues related to the use of computers, smartphones, and tablets. The support is offered remotely through a chat dialogue window, allowing users to contact expert technicians without leaving their home or office. In case of internet connectivity issues, users can also request assistance by phone.

The service is available 24/7, 365 days a year, with no restrictions on usage or the number of consultations. The assistance provided is immediate, personalized, and under the user's agreement, causing the least possible inconvenience. Asistencia Digital TI recommends periodic performance reviews to ensure the proper functioning of computer equipment, whether new or several years old.