App Corsan, from Aegea Saneamento e Participacoes S.A., provides a mobile service channel for Corsan customers on iPhone. The app enables account management for water and sewage, access to duplicate invoices and barcodes, bill settlement via Pix or installment negotiation, consumption tracking, meter reading checks, service requests, and supply notifications. It is aimed at residential, commercial, and industrial users in Rio Grande do Sul seeking a digital alternative to in-person customer service.

How the app replaces office visits with a mobile service channel

The app operates as an official digital agency managed by Aegea, offering 24/7 access so customers do not need to visit physical counters. Key transactional flows are available directly in the interface; the home screen and billing section allow users to request a duplicate invoice or copy its barcode. The app also hosts tools for in-app debt negotiation and installment handling, keeping account administration on the device.

What the app delivers for day-to-day account control and issue reporting

Daily workflows focus on usage visibility and fast reporting. Consumption history appears as graphical data for trend review, and the interface shows recent meter readings in near real time. Service requests let users report leaks, lack of water, or sewage problems and send them to the technical team. Registration updates and cadastral edits can be managed without paper forms, so account records stay current from the phone.

Which devices and customer types the app supports and how it performs

Corsan supports mobile and touch devices, with compatibility listed for iPhone, iPad, and Mac systems with recent platform requirements. The app targets residential, commercial, and industrial customers served by the utility, and it receives generally high store ratings for convenience and interface design. Notifications deliver supply status and maintenance alerts, helping teams and households monitor service continuity.

Corsan suits customers who prefer remote account control but accepts some trade-offs

App Corsan is a pragmatic choice for account administrators and household managers who prioritize remote access to service status and billing control; some operations require a property's identification code and users report occasional login synchronization problems that may need retries. Choose the app when remote self-management outweighs intermittent authentication friction and when on-site visits are the less desirable option.