Amber by inFeedo is an advanced AI-driven employee engagement platform designed to enhance workforce interaction and support. It features two primary components: AI Engagement and AI Assist. The AI Engagement component focuses on gathering and analyzing employee feedback through tools like continuous listening, pulse surveys, and engagement analytics. This enables organizations to understand employee sentiment, predict attrition, and effectively resolve feedback at scale.

The AI Assist component offers instant support to employees by automating responses to common queries and efficiently routing complex issues to appropriate HR personnel. With capabilities such as intelligent ticketing and access optimization, the platform aims to streamline HR processes. Additionally, it leverages proprietary machine learning and natural language processing for enhanced problem-solving, while also providing expert consultancy through its People Science Advisory service. Overall, Amber serves as a comprehensive solution for employee engagement and support.