Ailaaj allows users to conveniently speak to doctors online and order medicines from the comfort of their homes. By booking an appointment, users can instantly consult with General Physicians, Nutritionists, Cardiologists, Pediatricians, Dermatologists, Endocrinologists, Mental Health Specialists, and more. The app provides 24/7 availability of General Physicians, enabling users to skip waiting lines and receive consultations at their convenience.

Users can check doctors' ratings and PMDC Certificates before booking appointments. Additionally, Ailaaj facilitates online medicine orders with delivery services covering over 200+ cities in Pakistan. With a vast collection of 15,000+ products, users can search for required medicines, upload prescriptions, and choose payment options like credit/debit cards or cash on delivery. Ailaaj offers discounts to enhance the shopping experience, making healthcare more accessible and efficient.