ABL생명 화상상담서비스(A-VIEW) is the first video consultation service for the insurance industry. It allows users to access insurance services quickly and conveniently, without having to visit a physical office. The service is available on Android platforms and is free of charge. It is categorized under Business & Productivity, with a subcategory of Finance.

The service is available from 9:00 am to 5:00 pm on weekdays. To use the service, users need to have their mobile phone and personal identification documents, such as a resident registration card or a driver's license. The identity verification process includes mobile phone authentication, identity card scanning, and video calls. However, the service is not available for corporate contracts, death insurance claims, or insurance-related changes (contractor, insured person, etc.).

Users should be careful when scanning their identification cards to avoid reflection when taking pictures. The service might not be available if the identification card is severely damaged or if the user is not the rightful owner.

For inquiries regarding the video consultation service, users can contact the call center atABL Life Insurance Korea Co. Ltd. aims to provide professional and reliable services to its customers.