311Direct is a free mobile application designed by Miami-Dade County to ease the process of reporting neighborhood problems and code violations to the 311 Contact Center. With this app, users can submit their reports by attaching a photo of the issue and providing relevant details. The best part is that users can choose to remain anonymous or provide their contact information for follow-up.

In addition, users can keep track of the status of their submitted reports and create a profile for faster reporting in the future. The app also features an "Ask 311" option, allowing users to message the 311 Contact Center for any queries or concerns. Overall, 311Direct is a useful tool for Miami-Dade County residents to help improve their neighborhoods and enhance the quality of life in their community.