The 311 Riverside app, developed by the City of Riverside, is a convenient tool for residents to submit service requests and pay their Riverside Public Utilities bills. Whether it's a clogged storm drain, a code violation, graffiti removal, or park maintenance, this app allows users to easily report issues and track their status.

To enhance the user experience, it is recommended to create an account, which grants access to past 311 submissions and the ability to check the status of pending requests. However, the app can still be used without an account, albeit without access to past submissions or status updates.

When submitting a service request, users can choose to include geolocation information if enabled, or manually input the address and cross street of the incident. It is advisable to include photos with a wide view of the surrounding area for better identification of the location. Multiple photos can be submitted, but it is important to refrain from taking photos while driving.

Please note that this app is free to download and use, but data usage charges from your carrier may apply.