2Ring Extension for Contact Center Softphones is a valuable tool that enhances the functionality of 2Ring contact center products by integrating them with third-party web applications on the Google Chrome platform. This extension allows seamless communication between 2Ring Gadgets, Cisco Finesse, and various CRM systems and websites.

With the 2Ring Extension, contact center agents can easily connect their CRM systems, such as Salesforce Sales Cloud, MS Dynamics, and ServiceNow, to the Cisco Finesse Contact Center platform. This integration streamlines the workflow by providing agents with quick access to customer information and enabling them to efficiently handle customer interactions.

The extension is designed for enterprise use and requires the specific version 6.2 or newer of the desktop application 2Ring Gadgets for Cisco Finesse. By leveraging the power of Google Chrome, this extension offers a seamless and reliable solution for contact center agents to enhance their productivity and deliver exceptional customer service.