112 Región de Murcia is a free app that enhances your communication with the 112 emergency service in the Region of Murcia, Spain. With this app, you can make a phone call to 112 that automatically sends your GPS location. In situations where you are unable to speak, the app allows you to send a voiceless alert that includes your GPS location. The voiceless alert also provides icons to select the type of emergency and a text chat feature with simultaneous translation if your phone's language is different from Spanish. You can even send photos or videos of the emergency through the chat.

This app ensures better access to the 112 emergency service for everyone, including individuals with hearing or speech disabilities, as well as those who are unable to communicate verbally during an emergency. Additionally, the app provides notifications with relevant emergency information, alerts, and self-protection advice specific to the Region of Murcia. You can also configure the app to share personal and medical data with 112 to improve the handling of your emergency alerts. Furthermore, the app can send SMS messages to a designated contact to notify them of your emergency.

It is important to have the GPS location feature enabled on your mobile phone to ensure accurate positioning during emergencies. Once you have communicated the nature and location of the emergency to 112, help can be dispatched to your location. Even if the operator asks you more questions, assistance may already be on its way to assist you. The 112 operator will ask questions in a suitable manner for users with reading or writing difficulties who have previously registered through any of the associations or federations for hearing or speech disabilities that have signed a collaboration agreement with the Regional Ministry of the Presidency: FESORMU, FASEN, ALAMUR, AECC, and CERMI Región de Murcia.